Issue link: http://dsnews.uberflip.com/i/1045676
58 Property Preservation Guide Property Property Preservation Guide SPECIAL ADVERTORIAL SECTION KEY PERSONNEL Mark Zaverl President and CEO STAFFING: » Number of employees: 105 GEOGRAPHICAL SCOPE Nationwide crews (all 50 states) for all preservation and construction services. KEY FEATURES/BENEFITS: » Focused on creating value for clients by streamlining processes and through proactivity in lowering cost » Third-party vendor management compliant » Continuously improved work flow processes » Project/work flow management technologies provide real-time updates to clients, vendors, and staff » Dependable » CEO general contractor since 1978 » 100 percent accountability and satisfaction guarantee CONTACT Mark Zaverl Direct: 714.599.7392 | Fax: 714.460.8762 Mark@USBestRepairs.com CORPORATE DETAILS: 2004 McGaw Ave., Irvine, CA 92614 | 888.750.BEST | Contact@USBestRepairs.com | USBestRepairs.com COMPANY DESCRIPTION: US Best Repairs is a full- service construction company specializing in inspecting, preserving, repairing, renovating, and the ongoing maintenance of residential and commercial properties in all 50 states. As a company that is client driven and focused on results, US Best Repairs clients value dependability, craftsman-grade workmanship, quick timelines, cost-effective pricing, friendly professional staff, construction management expertise, and accountability. COMPANY HISTORY: Founded in 2004 from a small handyman repair and renovation company serving Southern California, US Best Repairs quickly grew to become the large national construction company it is today. In the more than 2.3 million work orders we have successfully completed, US Best Repair Service's dedication to going the extra mile in serving clients is a company culture and has been a large factor in the company's growth and success. REGULATORY COMPLIANCE: US Best Repair Service continuously trains its staff and vendors in consumer protection and risk management. Consumer inquiries and complaints are addressed immediately, and all data is kept secure to protect borrower information at all times. US Best Repair Service's risk assessment and management model includes: third-party due diligence, including thorough assessment of vendors, background checks, oversight and corrective action management; contracting agreements, regulatory training, and SLA agreements and continued oversight and review of vendor risk, regulatory changes, and performance management. BUSINESS LINES, SERVICES, AND PRODUCTS: Some residential and commercial services include: » property preservation » REO property services » property renovations, rehabilitations, and repairs » fix and flip/rent » monthly maintenance and landscaping » evictions, cash‐for‐keys, and deed‐in‐lieu of foreclosure property services » vacant property registration » code violations » hazard claims inspections, estimates, and repairs » property inspections and outreach programs » utility services » property demolition and land grading » facilities maintenance and repairs » commercial construction, repairs, and maintenance » road, sidewalk, driveway, and parking lot paving, striping, and maintenance WHAT SETS YOU APART FROM YOUR COMPETITORS?: US Best Repair Service is not a processing company. It's a construction and field services company. US Best Repairs CEO Mark Zaverl became a general contractor in 1978. He knows what it's like in the field because he's been there for over 37 years. From the top down, the company has people with construction experience in every key area, and throughout its teams and departments, including property preservation. US Best Repair Service also pays subcontractors and vendor invoices on a weekly basis, which keeps the trucks rolling. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS? US Best Reapir Service's clients value the company's dependability, craftsman-grade workmanship, quick timelines, cost‐effective pricing, friendly professional staff, construction management expertise, and accountability. A great value example is that US Best Repair Service cost estimators are knowledgeable about the requirements and average cost for each type of job. As each job is reviewed, the estimator is able to determine if the bid amount in question is too high or low for the scope of work provided. If the bid is too high, the US Best Repair Service team will discuss the proposal with the field crew to gather additional information about why the job is higher in cost than it would normally be, and will adjust or negotiate as necessary. If the price is extremely low, US Best Repair Service's estimators check to ensure that any items are not missing before submitting the estimate. Accurately completing an estimate saves our clients the time and costs involved in requesting additional items, scopes, and missing information. Accurate estimates also save time and money by reducing the amount of change in orders and by giving clients the right numbers they need to make decisions, while performing due diligence, which helps mitigate surprise costs. WHAT ARE THE KEYS TO YOUR SUCCESS? It's all about the people and picking the right partners, employees, and vendors. All of these people have to be dedicated to succeed. US Best Repair Service has great people that we work with, from someone at the desk to someone in the field, all of these people create a dynamic that encourages growth. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? Bank of America FSC Contractor of the year award (2011). US BEST REPAIR SERVICE, INC.