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» VISIT US ONLINE @ DSNEWS.COM 59 Guide Property Preservation Guide Property Preservation Guide SPECIAL ADVERTORIAL SECTION KEY PERSONNEL Bryan Lysikowski CEO and Co-Founder Rick Hoback President and Co-Founder David Dolan COO Kiyoshi D. Hunt SVP Strategic Partnerships Nathan Vannatter VP Business Development NUMBER OF COMPANY EMPLOYEES: » 60 Full-Time Employees GEOGRAPHICAL COVERAGE AREA SERVED: » Providing services in the United States, the Virgin Islands, Guam, and Puerto Rico SIZE OF VENDOR/CONTRACTOR & PROPERTY INSPECTOR NETWORK: » Vendor/Contractor Network: 3,500 BUSINESS LINES/SERVICES OR SOLUTIONS OFFERED: » property inspections » property preservation » property repair and renovation » hazard-claim recovery services » multifamily construction » utility management » vacant-property registrations CORPORATE DETAILS: Corporate Headquarters: 957 Cherry Street, Canal Fulton, OH 44614 | 330.854.5890 | Hazard Claims Office: 3150 Premier Drive, Suite 120, Irving ,TX 75063 | 330.854.5890 | ZVNProperties.com COMPANY DESCRIPTION: ZVN Properties, Inc. is a minority-owned (MBE Certified) property-preservation and construction corporation built on a solid foundation of integrity. ZVN's core objective is to deliver quality, on-time services that minimize the impact and expenses to its valued business partners. To achieve this core objective, ZVN utilizes a web-based order- management platform to simplify integrations, manage day-to-day workflow, and maintain high levels of quality control with a transparency that improves the customer experience. COMPANY HISTORY: ZVN was founded in 2004 by Bryan Lysikowski and Rick Hoback, and has evolved from a local field services company into a national company. Forward-thinking and hard work have been the cornerstone of its performance-driven culture. ZVN is able to adapt to the challenges presented in a changing industry, which has been a key part of our success over the last 14 years, with many more to come! ZVN has surpassed numerous milestones up to this point, and continues to refine its approach as the industry changes. REGULATORY COMPLIANCE: ZVN's Regulatory Compliance Manager works to make certain that ZVN is up-to-date with all regulatory and legislative rules which impact our business. When federal, state, local, or investor/insurer changes occur, ZVN's RCM communicates and implements the changes into our processes. Detailed disaster-recovery processes, ZVN's secure storage of all work orders, and results data guarantee compliance with regulatory requirements. CONTACT: Kiyoshi D. Hunt SVP Strategic Partnerships Office: 330.854.5908, Ext. 2209 Mobile: 330.807.8743 KHunt@ZVNProperties.com Nathan Vannatter VP of Business Development Office: 330.854-5890, Ext. 2376 Mobile: 765.717.4966 NVannatter@ZVNProperties.com WHAT SETS YOU APART FROM YOUR COMPETITORS? ZVN sets itself apart by keeping a strong focus on quality and ensuring that when industry expectations shift or change, ZVN adapts. The combination of its excellent internal staff, exemplary vendor network, and ability to streamline results to clients through its system technology is what's called the "ZVN Difference." As a minority-owned company and one of the proud founding members of the American Mortgage Diversity Council, ZVN has maintained a core principle in diversity and inclusion. As the industry and business world begin to recognize the value of a diverse environment, ZVN has always strived to hire and partner with the best-in- class people of all backgrounds. The first item that sets ZVN apart from its competitors is that they have a quality and experienced staff that is trained and ready to handle any challenge or task that is presented. Internal Quality Assurance teams review incoming results and ensure they are up to clients' quality standards. Not only are the teams able to assist customers and vendors, they are also critical in communicating client expectations. Another key difference is ZVN's ability to support its vendor network with W-2 field technicians. ZVN's vendor management team is tasked with building and supporting an extensive network of trained vendors. This network is supplemented by trained W-2 employees who are able to cover difficult areas and also perform on-site quality control, as well as training to new vendors in our network. Their vendors and W-2s work closely with ZVN's experienced internal staff to ensure that nothing is overlooked and that clients are happy with the results provided from the field. Technology plays a major role in our industry, which is why ZVN makes sure to use a platform designed to streamline results to the client. ZVN is able to send work to the field, receive results from the field, and communicate to its vendor network in real time. These three items are what help ZVN distinguish itself from the competition. Experienced staff, trained W-2 field technicians, and the ability to adapt and change through technology are what help make the difference—The ZVN Difference. ZVN PROPERTIES, INC. REO HAZARD CLAIM INTEGRITY EFFICIENCY QUALITY TIMELY REHAB & REPAIRS PROPERTY INSPECTIONS PRESERVATION PROPERTY TIMELY RESULTS INTEGRITY EFFICIENCY NATIONWIDE INSPECTIONS

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