CFPB Presentation

2016 CFPB Servicing Amendments

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Confirmed successors are considered consumers re: Prompt payment processing Periodic statements Mortgage transfer disclosures Interest rate adjustment notices Escrow cancellation notices RESPA / Reg X Confirmed successors are considered borrowers re: Error and information requests Early intervention and continuity of contact Loss mitigation Escrow and force-placed insurance provisions Mortgage servicing transfers TILA / Reg Z 43 Borrower or Consumer Status Under the Rules

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