CFPB Presentation

2016 CFPB Servicing Amendments

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Confirmed successors are not liable for repayment of the debt unless and until they assume the loan obligation under State law. Confirmed successors are entitled to receive communications about the loan that discuss repayment. Servicers have various options to ensure these disclosures do not suggest that successors are liable if that is not accurate: Substitutions to remove language that might imply liability. Adding a separate disclosure to each mailing or communication that disclaims successor responsibility for the debt. Providing an optional notice and acknowledgment upon confirmation 44 Successors and the Debt

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