Issue link: http://dsnews.uberflip.com/i/910828
60 Property Preservation Guide Property Property Preservation Guide SPECIAL ADVERTORIAL SECTION SAFEGUARD PROPERTIES MANAGEMENT, LLC KEY PERSONNEL Robert Klein Founder and Chairman Alan Jaffa Chief Executive Officer Greg Robinson Chief Financial Officer and Executive Vice President Linda Erkkila General Counsel and Executive Vice President George Mehok Chief Information Officer Michael Greenbaum Chief Operating Officer STAFFING: » Number of employees: Approx. 1,200 » Vendor/contractor network: Approx. 5,000 BUSINESS LINES, SERVICES, AND PRODUCTS: » Property Inspections » Property Preservation » REO Maintenance » Estimates and Repairs » REOplus ® » MapAlert ® » Code Violation Management » Property Registration GEOGRAPHICAL SCOPE United States, Virgin Islands, Guam, and Puerto Rico CORPORATE DETAILS: Headquarters: 7887 Safeguard Circle, Valley View, OH 44125 | 800.852.8306 | SafeguardProperties.com | Other sites: Richardson, TX COMPANY DESCRIPTION: Safeguard Properties is the mortgage field services industry leader, inspecting and pre- serving vacant and foreclosed properties across the U.S. Founded in 1990 by Robert Klein and headquartered in Ohio, Safeguard provides the highest-quality service to our clients by leveraging technology and developing industry- best practices and quality-control procedures. COMPANY HISTORY: Founded in 1990 by Robert Klein, Safeguard began as a regional mortgage field services company and has since grown nationally. In 2010, Klein passed the torch to then-COO Alan Jaffa to succeed him as CEO. Klein assumed the role of Founder and Chairman and remains a vital part of the industry today. Under Jaffa's visionary leadership, Safeguard continues to grow through expanded services, technology investments and strategic acquisition. REGULATORY COMPLIANCE: Safeguard is committed to en- suring processes and procedures align with the new laws and regulations. Significant investments in technology are what distinguish Safeguard as an industry leader. Through real-time mobile updates and quality assurance programs, Safeguard provides the highest level of compliance for its clients. KEY FEATURES/BENEFITS: Technology plays a strategic role at Safeguard and within the mortgage field services industry. As an industry leader, Safeguard's technologies guide the field services industry as a whole into the future. Our technologies improve quality of work using geoloca- tion services; big data analytics and workflow distribution; state-of-the-art data centers that ensure stability and redundancy, and mobile capabilities that provide real-time results. WHAT SETS YOU APART FROM YOUR COMPETITORS? The philosophy Customer Service = Resolution ® has been the foundation of the company's success. This is more than just a motto—it's a promise to deliver the highest level of quality service. Safeguard leads the industry in the development of technologies to ensure compliance with local, state, and federal regulations, and is proactive in developing systems to assure the highest rate of clean audit findings. Safe- guard is vigilant about protecting the security of informa- tion, supporting clients' regulatory and internal compliance requirements, and quantifying the quality of the company's performance. Safeguard has identified critical issues within the industry, convened national discussions, and led working groups with representation from the mortgage industry, the field services industry, and government to find resolutions. In addition, Safeguard hosts the annual National Property Preservation Conference, bringing together industry leaders to discuss current issues and to develop solutions. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS? Safeguard has built strong relationships and partnerships with local communities and key industry members. Safe- guard reaches out at the community level to city officials and code enforcement officers to provide education and assistance. Safeguard has long been in the forefront of bringing creative thinking to the industry. By critically looking at cur- rent issues and those on the horizon, Safeguard provides solutions to minimize risks to clients and properties. WHAT ARE THE KEYS TO YOUR SUCCESS? Safeguard's success and reputation are built on a fundamental com- mitment to customer service, a sense of responsibility for the work performed, and a clear and comprehensive un- derstanding of the investor and insurer compliance issues that affect the mortgage industry. Founder and Chairman Robert Klein's vision was to create a company focused on client satisfaction through business partnership. Safeguard is committed to building and sharing industry best prac- tices to protect the integrity and value of the nation's hous- ing stock, to deliver the most efficient and cost-effective services in the industry, and to work on behalf of its clients to comply with all regulatory requirements. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? » HousingWire Women of Influence (2017): General Counsel and Executive VP Linda Erkkila, recognized for her female leadership in a male-dominated field. » Crain's Cleveland Archer Awards (2017): AVP of Human Capital Jennifer Anspach, recognized as a finalist for HR executive of the year. » MReport Women in Housing (2017): General Counsel and Executive VP Linda Erkkila, recognized as a leading lady. » MReport, Leading Lady (2016): AVP of Investor Relations Kellie Chambers, recognized as an influential Woman in Housing. » HousingWire Rising Star Award (2015): AVP of Investor Relations Kellie Chambers, recognized as being in the next generation of industry leaders. » InformationWeek Elite 100 (2015): Safeguard recognized as a technology innovator. » Medical Mutual Pillar Award Finalist (2014): Safeguard's employee-led Cares Committee, a finalist by Smart Business magazine for the Medical Mutual SHARE Award. » Crain's Cleveland Business FAST 50 (2014): recognized as one of the 50 fastest-growing companies in Northeast Ohio. » Ernst & Young Entrepreneur of the Year ® Award (2013): CEO Alan Jaffa, a finalist for northeast Ohio region in the category of professional services and asset management firms. » Crain's Cleveland Business News CIO of the Year (2013): CIO George Mehok » Joe Casa Leadership Award (2012): Founder and Chairman Robert Klein, recognized as the highest standard of professional achievement in the settlement services industries in Northeast Ohio. » Weatherhead 100 Award (1996–2014): recognizes and encourages the truest spirit of entrepreneurialism in Northeast Ohio; awarded 17 years straight; in 2010 and 2011, received the organization's top award. » Crain's Cleveland Business News CFO of the Year (2010). CFO Greg Robinson CONTACT: TOD BURKERT VP of Business Development 800.852.8306, ext. 1675 Tod.Burkert@SafeguardProperties.com