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48 Property Preservation Guide Property Property Preservation Guide SPECIAL ADVERTORIAL SECTION ASSURANT FIELD SERVICES KEY PERSONNEL Dan Hoppes SVP–Assurant Mortgage Solutions Jerry Rowell Managing Director Robert George III VP Business Development GEOGRAPHICAL SCOPE: » Nationwide coverage » Puerto Rico STAFFING: » Number of employees: Approx. 300 (Field Services) and 16,000 (Assurant) BUSINESS LINES, SERVICES, AND PRODUCTS: » Inspections: occupancy, exterior/ interior, compliance, loss draft, bankruptcy, damage, quality control, and custom surveys » Preforeclosure: securing properties, rekey, ongoing lawn maintenance and winterization » REO: interior and exterior property maintenance, property rehab and repairs, and all preforeclosure services » Support Solutions: HOA, property registration, utilities management, cash for keys, deed-in-lieu, and lock-out support CORPORATE DETAILS: 101 W. Louis Henna Blvd., Austin, TX 78728 | 800.468.1743 | AssurantMortgageSolutions.com COMPANY DESCRIPTION: Headquartered in Austin, Texas, Assurant Field Services provides nationwide coverage. Assurant's teams are dedicated to changing the way field services are delivered. They think outside the box to give clients an advantage–reducing your risk, from first notice of default through REO disposition. Assurant Field Services focuses on reducing exposure to risk and preserving the value of homes for clients, while maintaining healthy, stable neighborhoods in communities nationwide. As part of Assurant Mortgage Solutions, Assurant Field Services is uniquely positioned to align with clients' goals to lower risk. Assurant Mortgage Solutions' comprehensive suite of mortgage solutions proactively manages risk, from origination to disposition. They offer the opportunity of a single-source provider to provide stability and peace of mind. Their growing portfolio of solutions includes title services, valuations, field services, and mortgage technology. Assurant Field Services offers: inspections, preforeclosure, REO, and support solutions. COMPANY HISTORY: Founded in 1996, Field Asset Services, LLC (FAS) was one of the first field service companies to offer nationwide coverage. In 2013, Assurant, Inc. acquired FAS to create Assurant Field Services to expand its mortgage solutions offerings. Assurant Mortgage Solutions was established to provide the mortgage industry with a single, committed partner who can help reduce risk throughout the mortgage lifecycle. WHAT SETS YOU APART FROM YOUR COMPETITORS? The team at Assurant Field Services understands that clients have exposure to risk at each stage of the asset lifecycle. Their proven process and extensively trained team proactively identify risk. This approach, combined with their technology solutions, allows them to streamline risk management, keep clients up-to-date on property status, and manage complex timelines to ensure that their clients' assets are protected. Assurant Field Services' skilled, responsive team is committed to continued innovation and service excellence, and is the foundation of the company's ongoing success. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS? Assurant Field Services is a proactive strategic partner who is dedicated to reducing risks for clients. Assurant is a strong innovative partner. Clients partner with Assurant because they turn valuable insights into powerful innovation. As an expert in risk management products and services, they are trusted to help protect what matters most to clients and their customers. Assurant provides enhanced strength in: » Audit management » Regulatory compliance » Industry expertise and leadership » Risk-based field service strategies » End-to-end services for the life of the loan WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? » Assurant, Inc., a global provider of risk management solutions, was named a 2016 Best Employer for Healthy Lifestyles ® award-winning company by The National Business Group on Health, marking the fifth consecutive year the company has been recognized. » Assurant, Inc. was named to the 2014 list of America's 50 Most Trustworthy Financial Companies published by Forbes magazine. » Austin Business Journal's Healthiest Employers of Central Texas (2010–2013) » InformationWeek 500, an annual listing of the nation's most innovative users of business technology, recognized FASconnect in its first year with a company ranking of 174 (2011). » Progress in Lending Association's Innovations Award Winner (2010). REGULATORY COMPLIANCE: Assurant Field Services employs a Director of Regulatory Compliance who works with the Assurant Government Relations and Legal Departments to keep abreast of regulatory and legislative changes that impact the field service business. Through government relations, Assurant Field Services also works with government agencies and departments to provide input into rulemaking in the regulatory change process. Internally, Assurant Field Services maintains a centralized change management process to ensure regulatory and legislative changes are implemented properly into our processes and procedures. KEY FEATURES/BENEFITS: Assurant Field Services utilizes data, technology, and service excellence to change the way field services are delivered. Dedication to continuous improvement and innovative solutions are cornerstones of the company's success. By leading the industry through forward-thinking strategies, Assurant Field Services provides its clients with advanced solutions. The company is committed to delivering the highest-quality service every day for every customer, every vendor, and every employee. WHAT ARE THE KEYS TO YOUR SUCCESS? Assurant Field Services' success is driven by their people. Their responsive team is committed to continued innovation and service excellence, and is the foundation of the company's ongoing success. Assurant Field Services' day- to-day focus on quality performance is why clients turn to them to protect against exposure to risk.