Issue link: http://dsnews.uberflip.com/i/749391
» VISIT US ONLINE @ DSNEWS.COM 55 Guide Property Preservation Guide Property Preservation Guide SPECIAL ADVERTORIAL SECTION KEY PERSONNEL Mark Zaverl President»and»CEO Sam Tucci VP»Business»Operations Kyle Keller VP»Construction»&»Operations STAFFING » » Number»of»employees:»105 GEOGRAPHICAL SCOPE Nationwide»crews»(all»50»states)»for» all»preservation»and»construction» services. KEY FEATURES/BENEFITS: » Focused on creating value for our clients by streamlining processes and through proactivity in lowering cost » Third-party vendor management compliant » Continuously improved work flow processes » Project/work flow management technologies provides real-time updates to clients, vendors, and staff » Dependable » CEO general contractor since 1978 » 100% accountability and satisfaction guarantee CORPORATE DETAILS: 2004 McGaw Avenue | 888.750.BEST | Contact@usbestrepairs.com | usbestrepairs.com COMPANY DESCRIPTION: US»Best»Repairs»is»a»full- service»construction»company»specializing»in»inspecting,» preserving,»repairing,»renovating,»and»the»ongoing» maintenance»of»residential»and»commercial»properties»in» all»50»states.»We»are»client-driven»and»focused»on»results.» Our»clients»value»our»dependability,»craftsman-grade» workmanship,»quick»timelines,»cost-effective»pricing,» friendly»professional»staff,»construction»management» expertise,»and»accountability. COMPANY HISTORY: Founded»in»2004»from»a»small» handyman»repair»and»renovation»company»serving» Southern»California,»US»Best»Repairs»quickly»grew»to» become»the»large»national»construction»company»it»is» today.»In»the»more»than»2.3»million»work»orders»we»have» successfully»completed,»our»dedication»to»going»the» extra»mile»in»serving»our»clients»is»a»company»culture»and» has»been»a»large»factor»in»our»growth»and»success. REGULATORY COMPLIANCE: US»Best»Repair» continuously»trains»its»staff»and»vendors»in»consumer» protection»and»risk»management.»Consumer»inquiries» and»complaints»are»addressed»immediately,»and»all» data»is»kept»secure»to»protect»borrower»information»at» all»times. Our»risk»assessment»and»management»model» includes:»third-party»due»diligence»including»thorough» assessment»of»vendors,»background»checks,»oversight» and»corrective»action»management;»contracting» agreements,»regulatory»training,»and»SLA»agreements;» continued»oversight»and»review»of»vendor»risk,»regulatory» changes,»and»performance»management. BUSINESS LINES, SERVICES, AND PRODUCTS: Some of our residential and commercial services include: » Property preservation » REO property services » Property renovations, rehabilitations, & repairs » Fix & flip/rent » Monthly maintenance & landscaping » Evictions, cash‐4‐keys & deed‐in‐lieu of foreclosure property services » Vacant property registration » Code violations » Hazard claims inspections, estimates & repairs » Property inspections & outreach programs » Utility services » Property demolition & land grading » Facilities maintenance & repairs » Commercial construction, repairs & maintenance » Road, sidewalk, driveway and parking lot paving, striping and maintenance WHAT SETS YOU APART FROM YOUR COMPETITORS?: We're not a processing company. We're a construction and field services company. US Best Repairs CEO Mark Zaverl became a general contractor in 1978. He knows what it's like in the field because he's been there for over 37 years. From the top down, we have people with construction experience in every key areas, and throughout our teams and departments including property preservation. We also pay our subcontractor and vendor invoices on a weekly basis, which keeps the trucks rolling. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS?: Our clients value our dependability, craftsman-grade workmanship, quick timelines, cost‐effective pricing, friendly professional staff, construction management expertise, and accountability. A»great»value»example»is»that»our»cost»estimators» are»knowledgeable»about»the»requirements»and» average»cost»for»each»type»of»job.»As»each»job»is» reviewed,»the»estimator»is»able»to»determine»if»the»bid» amount»in»question»is»too»high»or»low»for»the»scope» of»work»provided.»If»the»bid»is»too»high,»we»discuss» the»proposal»with»our»field»crew»to»gather»additional» information»about»why»the»job»is»higher»in»cost»than» it»would»normally»be,»and»we»adjust»or»negotiate»as» necessary.»If»the»price»is»extremely»low,»our»estimators» check»to»ensure»that»any»items»are»not»missing»before» submitting»the»estimate.»Accurately»completing»an» estimate»saves»our»clients»the»time»and»costs»involved» in»requesting»additional»items,»scopes,»and»missing» information.»Accurate»estimates»also»save»time»and» money»by»reducing»the»amount»of»change»in»orders» and»by»giving»our»clients»the»right»numbers»they»need»to» make»decisions»while»performing»due»diligence,»which» helps»mitigate»surprise»costs. WHAT ARE THE KEYS TO YOUR SUCCESS?: It's all about the people and picking the right partners, employees, and vendors. All of these people have to be dedicated to succeed. We have great people that we work with, from someone at the desk to someone in the field, all of these people create a dynamic that encourages growth. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? Bank of America FSC Contractor of the year award (2011) US BEST REPAIR SERVICE, INC.