Complete Application - if a complete loss mitigation application
was received by the transferor servicer prior to transfer and remains
pending as of the transfer date, the transferee servicer must complete
its evaluation of the application and provide written notice of its
decision to the borrower within 30 calendar days of the transfer date.
If the transferee determines that it needs additional documents or
information to evaluate the application, the application is "facially
complete" as of the day it was received by the prior servicer and the
borrower is entitled to applicable foreclosure protections as of that
date.
31
Review of Complete Application
