CFPB Presentation

2016 CFPB Servicing Amendments

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Some loans are exempt from the requirement to provide periodic statements (i.e. certain loans in bankruptcy). If an exemption expires, the 2016 amendments clarify that servicers are only required to provide transaction activity since the final payment due date during the exemption period. Example: Assume that a consumer was in Chapter 13 bankruptcy for 2 years and during that time the account was exempt from the requirement to send periodic statements. If the exemption ends on July 10, the first periodic statement would include a summary of transaction activity through July 1, rather than a breakdown of monthly activity for the prior 2 years. 13 Post Exemption Statements

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