1. Pending Offers - A transfer does not affect a borrower's ability
to accept or reject a loss mitigation offer. A transferee servicer
must allow a borrower to accept, reject, or when applicable,
appeal, a loss mitigation offer extended by the transferor servicer,
during the unexpired time stated in the offer or allowable under
regulations.
2. Appeals - If, during a servicing transfer, a borrower submits a
timely appeal of a loss mitigation decision, the transferee servicer
must provide notice of its determination on the borrower's appeal
by the later of:
a. 30 days from the date the borrower made the appeal, or
b. 30 days from the transfer date.
33
Pending Offers and Appeals
