CFPB Presentation

2016 CFPB Servicing Amendments

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Servicing Transfers Servicing transfers should be seamless for borrowers. Generally, transferee servicers must comply with the loss mitigation requirements of the servicing rules within the same timeframes that were applicable to the prior servicer. Knowing that this can be challenging when loss mitigation applications are received shortly before transfer or are pending evaluation at the time of a transfer, the 2016 Amendments define transfer date and revise requirements for compliance with certain loss mitigation rules when loans are transferred. 29

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