Issue link: http://dsnews.uberflip.com/i/1513140
December 2023 » thefivestar.com 21 December 2023 M O V E R S & S H A K E R S revenue, and was instrumental in success- ful acquisitions, including that of Boost Mobile. He also serves on the DISH Board. Carlson succeeds Stephen Joyce, RE/MAX Holdings CEO, who served on an interim basis. Joyce will remain on the company's Board of Directors. "Erik is the ideal executive to take over as the new RE/MAX Holdings CEO, having excelled in various operational, customer-centric and sales roles at DISH," RE/MAX Holdings Chairman of the Board and Co-Founder Dave Liniger said. "He is a strong, well-rounded leader with decades-long experience overseeing large businesses and managing high-perfor- mance teams in a disruptive industry, with a self-described 'obsessive focus on the customer,' all of which makes him unique- ly qualified to lead RE/MAX Holdings through its next phase of growth." During Carlson's tenure as President and CEO, DISH won recognition for customer satisfaction for six consec- utive years. He also was a key driver behind the DISH Cares initiative, DISH's corporate citizenship effort focused on "Our People, Our Communities and Our Planet." Prior to becoming President and CEO of DISH in 2017, Carlson held sever- al other leadership roles at the company, including President and COO, overseeing day-to-day operations and managing DISH's In-Home services and customer service centers. Early in his career, he led DISH's indirect sales operations. Carlson is a DISH veteran of more than two de- cades, having joined the company in 1995 after graduating from Bradley University. "I am excited to start this next chapter in my career as CEO of RE/MAX Holdings, and I am honored to be part of the all-time global leader in its industry, a company whose entrepreneurial spirit I have long admired," Carlson said. "Dave and Gail Liniger founded and have built an endur- ing real estate institution with great brands and highly productive networks that span the world. I look forward to joining the RE/MAX Holdings team and applying my operational expertise as well as my experience working with local businesses and serving local communities to further extend the Company's success." MMI NAMES BRIAN MCKRAY VP OF PRODUCT Mobility Market Intelligence (MMI), a provider of market insight tools for the mortgage and real estate industries, has promoted Brian McKray to the role of VP of Product. McKray joined MMI in March of this year as the Director of Product. His efforts in spearheading the development and implementation of MMI's user insights tool and custom dashboard hub have fueled this promotion. Using these customer insights, MMI is actively building improved in-app onboarding and support tools. "The creation of this role exemplifies MMI's evolution. We're moving from a sales-driven product focus to a custom- er-driven product focus and have been actively improving our structure to create better tools for our individual customers and teams," McKray said. "Our user insights tool allows us the structure to create necessary improvements and focus on customer needs for each of our individual products." In addition to developing the inte- gration between the MMI Data Center and Bonzo post-acquisition, McKray has led internal efforts to bring two new products to market for MMI's customers: Property Intelligence—a homeowner-fo- cused tool that lets loan officers (LOs) provide real value to their clients while staying top of mind after closing; and IN. box: a suite of intelligent notifications for LOs, covering items such as listing alerts and credit inquiry alerts, that provide fresh opportunities for outreach and fos- tering enduring borrower relationships. "As we've built MMI throughout the years, we've focused on making our tool Magazine INTRODUCING The Five Star Institute's premier trade publications, DS News and MReport, have joined forces to become MortgagePoint. This new publication brings you the same exclusive news, features, interviews, and commentary you've come to expect from Five Star—now taken to the next level and all in one place. MortgagePoint is your one-stop shop for coverage of the full spectrum of mort- gage, from originations to default. Scan the QR code to sign up and learn more. THE INDUSTRY'S MOST VALUED PUBLICATIONS JOINING FORCES