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A U G U S T 2 0 2 1 | C O N T E N T S | D S N E W S . C O M
In This Issue
The Exchange
26 Bill Dallas,
President,
Finance of
America
Mortgage
Cover Story
54
Representatives from BSI
Financial Services, Cherry
Creek Mortgage, Inlanta
Mortgage, SitusAMC, and
Sourcepoint discuss how to
build a successful, sustainable
team.
By Phil Britt
FEATURE
60
The Way Back
Learn how pandemic lessons
can pave the way for a return
to the office.
By Susan Sullivan
FEATURE
64
AVMs: Then, Now,
and in the Future
e history of automated
valuation models through
the eyes of a 25-year industry
veteran.
By Jon Wierks
FEATURE
68
A Different Outlook
Here's how to turn servicer
complaints into opportunities.
By Zaid Shariff
FEATURE
72
Deflating a Balloon
Partial Payment
Conundrum
Knowing how to handle partial
payments after loan maturity
is critical.
By Sarah E. Greenberg Davis
and T. Robert Finlay
