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20 Cyprexx Services, LLC CORPORATE DETAILS: 525 Grand Regency Blvd., Brandon, FL 33510 | 1.800.516.6348 | cyprexx.com KEY PERSONNEL Rhonda Ory Williams President & Owner Ed Mullen CEO RJ Ory EVP Repairs & Owner Tony Maher Director of Business Development Adam Palmer Director of Property Preservation Operations Cyprexx Services, LLC, provides 100% nationwide field services, from inception of default through disposition of asset, including significant experience and best-in-class performance in the FHA ICC space. Our client base includes servicers/ investors that range in size from regional servicers and financial entities to largest in the industry, including the GSEs. 1. HISTORY: Cyprexx Services was founded by the Ory Family in the early 1990s and is still 100% owned by the family today. The principles of the company are the same as they were when Ronnie Ory founded the company: do what's right for the clients and stand behind our work and word. For almost 30 years, those principles have enabled Cyprexx to expand our service offerings, competencies, and client base. We are extremely proud of Passcode, Cyprexx developed a high-tech, low-cost geo-tag system. Authorized users scan the geo-tag from a mobile device, registering user data at "tag-in." The tag in app validates not only the property visit, but also ensures the specific tag-equipped areas of the property were inspected during the visit. 5. COMMITMENT, STABILITY & PERFORMANCE: Cyprexx is committed to consistently high levels of performance and ensuring all clients see the same results at every property. As a client- centric company, our subject matter experts are dedicated to each client account and build relationships that guarantee specifications are followed through loan life. Our reputation within the industry speaks for itself as Cyprexx clients know their properties are in good hands. The Cyprexx change-management process allows the company to expedite both the services and information clients require to proactively manage their assets. Maintaining a strong, stable support structure helps Cyprexx manage day-to-day business using data and business analytics, cross- functional reporting, document repositories, regulatory compliance, and project management. the company and our results, but most of all, we're proud of our partnerships with clients who entrust us with their business. 2. TECHNOLOGY SOLUTIONS: Cyprexx continues to invest in our proprietary operating platform, incorporating full integration, customizable reporting, data mining, and exception management across the life of the mortgage. The Cyprexx Web Portal gives clients the ability to monitor results, order services, review/ decision bids and run reports using real-time property data. Our solution allows us to maintain connectivity to most industry technology platforms, as well as client proprietary technology platforms. Our IT department has been selected on multiple occasions to establish the initial integrations for several clients, which ultimately shows their confidence in Cyprexx's ability to establish those initial integrations. 3. KEYS TO SUCCESS: Cyprexx believes adaptability and collaboration are the foundation of success. Maintaining a high level of adaptability allows Cyprexx to quickly pivot around our industry's many challenges. Cyprexx consistently adapts to changing client and investor specifications, regulatory compliance, and industry standards. This includes evolving best practices, adjusting complex systems, and using metrics to ensure optimal staffing capacity and performance. Communication and cooperation between Operations and Support teams sets Cyprexx apart and allows for improvements in both the timing and consistency of critical workflows. Cyprexx staff is cross-trained, which allows for tactical assignments of employees to assist other departments when the need arises. 4. KEY PRODUCT OFFERINGS: In partnership with Prempoint Inc., Cyprexx developed an access management system, eliminating the need for traditional key-based locks. When synchronized with an app and Bluetooth device, the system grants remote access to properties via customizable scheduling and specified entry points—providing valuable data regarding visitor identity and duration of stay. In partnership with Top5 Get to Know the Industry's Top Organizations