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56 Property Preservation Guide Property Property Preservation Guide SPECIAL ADVERTORIAL SECTION SERVICELINK KEY PERSONNEL Miriam Moore Division President Tim Guertin SVP John Zito VP, Client Relations Sean Galaise National Sales Executive STAFFING » Number of employees: 1,300 » Vendor/contractor network: 300 » Property inspector network: 55 inspectors GEOGRAPHICAL SCOPE AND COVERAGE AREA » National » Full-service coverage available in every state and locality throughout the U.S. CONTACT Tim Guertin SVP Operations, Field Services 720.566.8137 Tim.Guertin@Svclnk.com CORPORATE DETAILS: 1400 Cherrington Parkway, Moon Township, PA 15108 | 800.777.8759 | Svclnk.com OTHER SITES: 10385 Westmoor Drive, Suite 100, Westminster, CO 80021 COMPANY DESCRIPTION ServiceLink is the premier national provider of transaction services to the mortgage and finance industries. ServiceLink delivers valuation, title and closing, and flood services to mortgage originators; end-to-end subservicing to mortgage servicers; and default valuation, integrated default title services, vendor invoicing, and claims audit services, as well as field services and auction services, to mortgage servicers. ServiceLink Field Services offers a complete range of superior property inspection and preservation services. As the nation's leading provider of customer-centric field service solutions, ServiceLink Field Services has more than 40 years of proven experience helping servicers preserve and protect their collateral assets through the foreclosure and REO processes. Their impressive network of certified inspectors and contractors continuously meets or exceeds operational and financial performance objectives that are critical to servicer and investor success. COMPANY HISTORY Through its predecessor companies, ServiceLink has been providing transaction services to the mortgage industry for more than 50 years. ServiceLink has transformed how lenders and servicers do business by providing integrated mortgage solutions for the origination, servicing, and default markets. COMPETITIVE ADVANTAGE ServiceLink Field Services introduced our new technology platform, Asset Shield, to the industry in the last few years. AssetShield is a one-of-a-kind technology that will allow ServiceLink and their servicing partners to quickly adapt to changes in the industry in order to achieve performance goals and minimize risk. AssetShield provides users with the ability to manage assets based on their risk exposure, moving away from the first in/first out only mentality. Armed with this new technology, field services executives and their teams put to use their extensive knowledge and experience. Dedicated to first-class customer service, this team understands the needs and challenges of both clients and vendors. The result is a true partnership experience not easily found elsewhere. KEYS TO SUCCESS Flexibility and innovation are key to success in the field services arena. The AssetShield technology is the foundation upon which ServiceLink Field Services will continue to build, being able to adjust to industry changes and demands as needed. Additionally, ServiceLink's partnerships with clients and vendors alike are critical when it comes to idea sharing, problem resolution, and process improvement. GOALS AND STRATEGY FOR 2019 ServiceLink's overall strategy will be centered on partnering with clients across the mortgage lifecycle to reach their strategic goals, realize greater success, and better serve their customers. ServiceLink delivers best-in-class products, services, and technology solutions with a commitment to upholding the highest standards of quality, compliance, and service. This is achieved through ServiceLink's long-tenured, loyal, and vetted supplier base, its technology that is designed and implemented for an automated approach, its engineered processes that are continuously improved, and ServiceLink's people who are experienced and empowered business leaders focused on each product line. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? » HousingWire Tech100 Award—2018 BUSINESS LINES, SERVICES, AND PRODUCTS ServiceLink offers a complete range of superior property inspection and preservation services featuring: » familiarity with local, state, and national regulatory guidelines » the industry's most complete line of innovative products and services » proprietary and secure state-of-the-art technology— AssetShield » highly personalized and customized service