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52 Property Preservation Guide Property Property Preservation Guide SPECIAL ADVERTORIAL SECTION MFS SUPPLY, LLC CORPORATE DETAILS: 31100 Solon Road, Suite 16, Solon OH, 44139 | 440.287.7406 ACampbell@MFSSupply.com | MFSSupply.com COMPANY DESCRIPTION: MFS Supply is a national distributor of property preservation materials, HVAC, appliances, cabinets, lighting, plumbing, and accessories headquartered in Solon, Ohio. MFS Supply has carved out a strong market share in both the REIT industry and REO contractor space through partnerships and preferred supplier programs. COMPANY HISTORY: Established in 2006, MFS Supply quickly expanded from selling lockboxes to supporting the property preservation contractor with winterization, securing, trash-out, lawns, pools, and more. Over the past decade, MFS expanded to include the multi-family, single-family, and REIT renovation industries through name brand appliances, cabinetry, HVAC, plumbing, lighting, as well as a variety of services including installs, haul-away, inspections, and warranty. Recently, MFS created the Preferred Supplier Program to provide participating REITs free shipping, custom pricing, 24 to 48 hour services, and warranty support. REGULATORY COMPLIANCE: All products and services follow industry guidelines and regulations. KEY FEATURES/BENEFITS: MFS Supply provides the courtesy and attention of a small business, with the low prices and wide selection of a big business. Every customer has their own designated account manager who they contact directly with any questions or requests. National field service customers partner with MFS for unique pricing that is shared to all their contractors, nationwide. MFS prides itself on listening to customers and working with them to support new initiatives and offerings. MFS Preferred Supplier Program was born from this correspondence, and has quickly been embraced by REITs. Each program is crafted around the REIT's needs, whether that includes a renovation program around custom pricing for cabinetry, or providing tenants fast turn-around services for appliances and warranties. WHAT SETS YOU APART FROM YOUR COMPETITORS? Excellent customer service and a constantly expanding product catalog. MFS Supply builds new programs, invests in new services, and procures new products constantly to satisfy our expanding customer base. MFS's top tier support is provided to every customer, of every size. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS? All customer facing teams establish strong relationships with customers. Holiday cards are exchanged and birthdays are remembered on both sides. As MFS has grown so fast, the company holds onto the small business style of customer attention and building a one-on-one sales experience. WHAT ARE THE KEYS TO YOUR SUCCESS: Customer obsession. It's not just about having the best pricing or the largest inventory, it's about giving the customer a strong, reliable experience that cuts through the clutter of today's online experience. That's what keeps MFS customers coming back for each and every job. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED: » CWR's Weatherhead 100 Fastest Growing Companies in Northeast Ohio » Brandon Guzman named in 2017 Crain's 40 Under Forty » Inc. 500 Fastest Growing Companies » Plain Dealer's Top Workplaces in Northeast Ohio » Best of Cleveland Award in Locksmith & Keys BUSINESS LINES, SERVICES, AND PRODUCTS: Their own line of cabinetry including cabinet measures, delivery, and installs. Huge selection of LED lighting fixtures, kitchen and bath faucets, and tub and shower accessories. HVAC systems and accessories as well as name-brand appliances and appliance accessories, and services including installs and delivery, as well as countertops. Additionally, MFS supplies securing materials including winterization, cleaning and chemicals, keys, entry locks and deadbolts, their own VaultLOCKS lockboxes, fire protection, hardware, dehumidifiers, trash-out and janitorial supplies, SecureView clear boarding, both stock and custom pool covers. KEY PERSONNEL Brandon Guzman President Andrew Campbell Director of Contractor Sales William Turosky Manager of REO Sales STAFFING » 200 full-time employees GEOGRAPHICAL SCOPE AND COVERAGE AREA: National distributor with warehouses and offices in: » Solon, Ohio » Orlando, Florida » Toronto, Canada » Lakewood, New Jersey » Dallas, Texas » MFS Supply is also represented across the nation with microsites, as part of their service to REIT customers. These microsites are ever moving and growing, providing the timely deliverables required by the REIT business model. "Attention of a small business, competitive prices, and large selection of a big business."

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