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» VISIT US ONLINE @ DSNEWS.COM 51 Guide Property Preservation Guide Property Preservation Guide SPECIAL ADVERTORIAL SECTION MORTGAGE CONTRACTING SERVICES, LLC CORPORATE DETAILS: 350 Highland Drive, Suite 100, Lewisville, TX 75067 | 813.387.1100 | contactus@mcs360.com | MCS360.com COMPANY DESCRIPTION Mortgage Contracting Services, LLC (MCS) is a national mortgage-services company founded in 1986. Some of the largest and most-respected banks and mortgage servicers in the industry trust MCS to perform property inspections, property preservation, REO property maintenance, property registrations, valuations, and other mortgage-related services in all 50 U.S. states and surrounding territories. MCS has a history of providing these services in a highly regulated environment, the proven ability to handle large volumes of properties, and a record of recruiting and monitoring a substantial vendor network. COMPANY HISTORY MCS was founded in Tampa, Florida, in 1986 as a local field-services provider. Privately held, it grew into a full-service, nationwide mortgage- services provider to help protect and preserve our nation's communities. In 2007, the company opened a second operational site in Plano, Texas, and achieved true dual-site operations between Tampa and Plano. MCS' third operational site was opened in Ruston, Louisiana, in 2012. In 2016, MCS moved its headquarters from Plano to Lewisville, Texas, to provide additional space for company growth. These three sites include data, facility, and workforce redundancies supporting the entire scope of services the company provides, both presale and REO. In 2016, MCS formed MCS Solutions to incorporate the company's valuations and steel security-product line. This has allowed MCS to continue to grow and expand their product offerings while adding new clients. WHAT SETS YOU APART FROM YOUR COMPETITORS? MCS' management team shares more than 750 combined years of experience in leading banks and mortgage-servicing shops, providing their clients with the knowledge to proactively respond to and provide solutions in varying market cycles. That background gives them the foresight to deliver on clients' every need and maintain long-term client relationships. The company also maintains its own nationwide network of insured inspectors and contractors to provide services in every U.S. ZIP code. This proprietary network is a key component to MCS maintaining a flexible and scalable infrastructure that allows it to adapt to any client's evolving needs for service, volume, and reach. Additionally, providing complete dual- site data, facility, and workforce redundancies demonstrates MCS' commitment to its role in the disaster-recovery plans of its clients and vendor network. WHAT ARE THE KEYS TO YOUR SUCCESS? MCS responds with a sense of urgency to clients' needs and delivers expert counsel, resulting in the company's continuous growth and market retention. MCS strives to obtain excellence in technology, compliance, quality assurance, preparedness, communication, and service, and it continually reinvests in the enhancement of each of these components. The driving force of such efforts is MCS' belief that each party involved is integral to the preservation process, while ensuring they have the tools and resources to be well informed and perform above standard levels. Leveraging sophisticated technology for a competitive advantage, MCS uses its proprietary platform (MCS360) to pioneer efficiencies for disseminating critical information between its clients and the field. From an internal perspective, MCS exudes a dedication of encouraging employees to achieve a balance among home, work, and philanthropy. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? » CEO Caroline Reaves recognized as a 2018 Woman of Influence » Kim Drake-Loy, MCS General Counsel and Chief Compliance Officer, awarded one of the Top 25 Women in Law by DS News in 2018 » MCS Solutions COO Chad Mosley received Vanguard Award in 2017 » Celebrated five-year anniversary in Ruston, Louisiana, in 2017 GEOGRAPHICAL SCOPE AND COVERAGE AREA » Nationwide Coverage » Lewisville, Texas – Corporate Headquarters, Operations Center » Tampa, Florida – Operations Center » Ruston, Louisiana – Operations Center KEY PERSONNEL Caroline Reaves CEO John Maxwell COO Chad Mosley COO, MCS Solutions Mike Housewright CIO Rob Colbeck CTO STAFFING: » Number of employees: Nearly 700 » Vendor/contractor network: More than 500 companies with thousands of individual inspectors and contractors BUSINESS LINES/SERVICES: » property inspection services » property preservation services » REO property maintenance services » HOA and utility services » property registration services » auction sign placement services » steel door and window security services » valuation services